Frequently Asked Questions


Can I order multiple gifts to multiple addresses?

You bet. We know generosity knows no bounds when the giving spirit takes hold.

Download our Bulk Order Form, enter your gift selections, delivery details and personal messages, and email it to

We’ll work our gift giving magic and get back to you with confirmation and delivery time frames.

If you’d prefer to talk through your gift ideas, please call us on 1300 823 344.

Do you deliver Australia-wide?

Absolutely. We believe every Australian should receive good gifts.  

Check out our Shipping Schedule for estimated delivery times for each State. 

How much does delivery cost?

Free standard shipping for orders over $100. Happy dance. 

Our Express Delivery option is are available for orders placed before 11am and at an additional $18.95 express delivery fee. 

If you’re you’re on Queensland’s Gold Coast and feeling the need for speed, we also offer a same day delivery option. 

Learn more our Delivery options to make sure your gift arrives on time. 

Do you deliver to international addresses?

Of course. Even folks outside of Australia deserve good gifts, right!

Call us on 1300 823 344 for a quote on international delivery. 

GOOD GIFT HACK: It’s a good call to choose non-alcoholic gifts when sending overseas to avoid any potential import restrictions.  And keep in mind The Goods Tube is not responsible for local taxes and duties when our gift tube arrives in another country.

Customised Gifts

How can I customise my gift?

Personalised gifts make great presents and we offer several options.  

You can add your free personalised message at checkout when you order online. We print your message on our illustrated card and pack it with your gift for that personal touch. 

Can I customise corporate gifts too?

Glad you asked. Customised corporate gifts are our speciality!

1) We can add your company logo on the Guide To Your Gifts at no cost. Simply email a high resolution image of your logo and we'll do the rest. 

2) If you really want to make your mark, we can custom brand [link to customisation] our Goods Tubes with your company logo, design and colour palette. Minimum orders and additional costs apply. Turnaround from approval of design is 3-4 weeks. 

3) Plus we can specially curate products from Australia and around the world to reflect your brand values and story, suit the occasion and match your budget.  

Call us on 1300 823 344 for our iconic gift suggestions and a quote. 

See Corporate Gifts for more information. 

The Goods Tube

Are you Australian owned?

Don’t let our love for a good French champagne fool you, we’re proudly Australian owned and operated. We design, curate and dispatch The Goods Tube from our studio in Southport, Queensland.

How do I contact The Goods Tube?

Easy. Say good day by: 

If you’re calling from outside of Australia, dial +61 438 955 150.


Can I purchase an alcoholic gift if I’m under 18?

18th birthday celebrations are a big thing in Australia, partly because once you’re 18 you can legally purchase, receive and drink alcohol. So, until you turn the big 1 -8, it’s illegal for you to buy alcohol and for us to sell it to you.